Data Protection & Cookie Policy

As Linde Gas Singapore Pte. Ltd. is a part of Linde plc., we also commit to compliance with all applicable data protection laws, particularly, the Personal Data Protection Act 2012 (“PDPA”). We take the protection of personal data seriously, and our employees are obliged to treat such data confidentially and in accordance with applicable data protection principles.

In the sections below, we briefly explain how we protect your personal data, if any, and what it means for you when you make use of our online offering. Other websites of the Group may contain different data protection policies as data protection requirements may differ from country to country. When accessing or using any such website, please check its privacy or data protection policy.

Access Data

When our internet pages are called up, we receive access data that is stored for protective purposes and aids in identification. This data includes: 

- the name of your internet service provider;

- the country from which you are accessing our website;

- the website that has  directed you to our internet presence;

- the search term you use if you come to our website via a search engine;

- our website or those of the Group that you visit;

- the user tool (i.e. web browser, operating system) that you use to access our website;

- the files that you download from  our website (e.g. PDF or Word document); 

- the duration of your visit; and

- the date and time of your visit.

We may analyse this data to familiarise ourselves with and evaluate user behaviour. We do not make use of personal data in the process.

Personal Data

Personal data is information about you or from/in which you can be clearly identified. It includes your name and personal contact details. The only time we save personal data (if any), in addition to your access data, is if you give us this information voluntarily, for example, as part of registration, a contact inquiry or to process an online order. We will keep such information confidential but please note that the data protection requirements of the PDPA do not apply to personal contact information that you provide for business purposes.

The Group employs encryption procedures in secure areas to ensure that communication between your browser and our order system, for example, cannot be read by others on the internet. All data is stored exclusively on servers of Linde GmbH in Germany, and accorded a level of protection that is adequate and at least equivalent to that under the PDPA.

By using our order system, you consent to the storage and use of your data by our affiliated companies and us. 

Sensitive Personal Data

It is unlikely that we will collect any sensitive personal data about you, e.g. your race, religion or political beliefs. However, if we do collect any sensitive personal data, we will apply the same level of protection as that used to protect other types of personal data in accordance with our obligations under the PDPA.

Passing on Personal Data to Third Parties

We render some of our services together with external parties. These external parties may be subject to or otherwise required to comply with the PDPA, and are integrated into our data protection concept in any case.

In addition, we may be required by law to convey your personal data (if any) to, among others, the government or any of its agencies, statutory boards or authorities.

Rights relating to personal data

If you are registered as our customer, you may request to view your personal data (if any) and to delete or change such data if necessary. If you request in writing that we amend, cease from using or delete your personal data (if any), we shall do so immediately.

Cookies

Cookies are small text files that are used by many websites in Singapore and throughout the world.

Cookies are created during your visit to our website and are placed on your hard disk by our server. Our cookies contain no information about specific individuals. Moreover, cookies placed by our servers can only be read again by us and not by any external website.

Most browsers are set to automatically accept cookies.  If you do not wish to enjoy the advantages of cookies, you can deactivate this function in your browser. You can also view our website without cookies. However, this may restrict the use of some features.

Other Active Content (e.g. Javascript, ActiveX)

Javascript, ActiveX and other website control elements and script languages that contain executing elements can be deactivated at any time for security reasons using your browser. Our internet sites can still be navigated without Javascript. 

Links

Our website may contain links to other websites. However, we are responsible neither for the content of these websites nor for the data protection practices of these other businesses. We encourage users to take note when they leave our website and to read the privacy statement(s) of such other website(s).

Restrictions

We reserve the right to alter this data protection statement at any time in compliance with the PDPA. 

Questions and Comments

If you have any questions or recommendations about data protection at Linde Gas Singapore Pte Ltd, please write to our Data Protection Officer whose contact details are as follows:

DATA PROTECTION OFFICER

c/o  No. 391A Orchard Road

#25-01 Ngee Ann City Tower A

Singapore 238872

E-mail: dpo.sg@linde.com